Refund & Return Policy (سياسة الاسترجاع والاستبدال)

Refund & Return Policy

Return Eligibility

Products can be returned or exchanged within 14 days from the date of delivery, provided that:

• The product is unused.
• The product is in its original packaging.
• The original invoice is provided.

Non-Returnable Items

Returns or exchanges are not accepted for:

• Products damaged due to misuse.
• Products with missing accessories.
• Products returned after the allowed period.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of delivery for replacement or refund.

Refund Process

Approved refunds will be processed using the original payment method within 5–10 business days.

Contact

For any return or refund request, please contact our customer support before sending any product.